Frequently asked questions
Clear answers before you order.
Find the essential information about ordering, indicative prices, exact weight, pickup or delivery and final confirmation.
Common questions
Everything you need to know.
Open a question to see the answer. If your situation is different, contact us directly on WhatsApp.
How do I place an order?
Orders are placed on Monday and Tuesday. Add the products you need to the cart, choose pickup or delivery and send the prepared request on WhatsApp. Availability, exact weight and the final total are confirmed before payment.
Do I need to create an account?
No. You can browse the catalog, build your cart and send the request without creating an account.
Are the prices final?
Prices shown on the website are indicative. The final total is confirmed after product availability and exact weight are checked.
Why can the final weight be different?
Fresh meat pieces can vary in size and weight. The amount displayed in the cart is an estimate until the selected products are weighed and confirmed.
What happens if a product is unavailable?
The seller confirms current availability before payment. You can then adjust the request directly on WhatsApp if something is not available.
Can I choose pickup or delivery?
Yes. Pickup is available at Rīgas Centrāltirgus/Zivju paviljons, Nēģu iela 7, Rīga, LV-1050. Delivery takes place on Thursday and Friday and is free within Riga for orders over €50. For delivery outside Riga, contact us on WhatsApp.
How is payment arranged?
You can pay in cash or by bank transfer. Payment details are agreed only after availability, exact weight and the final amount are confirmed.
Can I change the request after sending it?
Yes. Changes can be discussed on WhatsApp before the seller gives the final confirmation and payment is arranged.
Still have a question?
Ask us directly on WhatsApp.
Send your question and discuss the details directly with the seller.